Are you a results-driven digital marketing enthusiast with a talent for client interaction and project management? Do you have experience in account or client management, and a keen interest in staying updated on marketing trends and technology? J&R Marketing, a thriving digital marketing & branding agency based in Smithfield, Rhode Island, is actively seeking a skilled Digital Marketing Specialist to join our dynamic team.
Overview:
As a Digital Marketing Specialist at J&R Marketing, you will play a pivotal role in managing clients, assisting sales in presenting and onboarding new clients across diverse industries such as hospitality, construction, and beauty. This role offers an opportunity to thrive in a collaborative environment, working alongside a team of experts dedicated to crafting tailored marketing solutions.
Responsibilities:
- Act as a dedicated account manager for assigned clients, handling daily and weekly communication.
- Facilitate the onboarding process for new clients, gaining insights into their business and collaborating to define and achieve mutual goals.
- Collaborate with internal team members and external partners, including designers, developers, photographers, and videographers.
- Provide innovative ideas, strategies, and solutions to clients, addressing their specific needs and challenges.
- Utilize our custom analytics/dashboard tools to deliver monthly reports, interpreting data, and conducting monthly check-ins with clients.
- Work closely with the team to document tasks or projects within our management tools, ensuring effective communication with both clients and team members.
- Evaluate the quality of work produced by the team, providing constructive feedback and managing change requests.
- Ensure profitability of projects by following proper processes and updating relevant business tools such as our CRM and client management systems.
- Engage with clients through email, in-person meetings, and virtual sessions to ensure effective communication and maintain profitability.
- Serve as the primary contact for clients enrolled in full-service digital marketing plans.
- Contribute to one-off and recurring projects by working closely with internal team members.
- Handle basic website updates and address questions or issues related to clients’ websites or online presence.
Experience:
- Open to candidates with varied educational backgrounds.
- Prefer candidates with 1-3 years of experience in digital marketing, marketing, website design, branding, or related fields.
- Strongly prefer experience with WordPress, Google Analytics, and Google Ads.
- Utilize tools such as Asana, Zoho CRM, Zoho Campaigns, Slack, and Gmail on a daily basis.
- Adapt to new technologies and processes as needed.
Flexibility and Work Environment:
- Enjoy a flexible work environment and schedule.
- Earn the opportunity to work remotely, emphasizing a balance between consistency and collaboration.
Qualifications:
- Excellent communication skills and attention to detail.
- Proven ability to manage multiple client accounts and projects simultaneously.
- Positive and upbeat attitude, with a focus on client satisfaction and results.
How to Apply:
If you are a proactive, client-focused individual with a passion for digital marketing, we want to hear from you. Submit your resume, a brief cover letter, and any relevant work to hello@jandrmarketing.com.
Join J&R Marketing and be part of a team dedicated to driving business growth through innovative digital and print services.
Job Type: Full-time
Salary: $18.00 – $23.00 per hour
Expected hours: 40 per week